Which Wich Team Member
Description:
Position Objective:
The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service.
Guest Service Demonstrate Superior Service by providing Service with Vibe.
Demonstrate the 10 Points of Superior Service:
1.
Commitment to our Guests2.
Be the ambassador of the Vibe and the Brand - Lead by example3.
Respect and courtesy4.
Presenting a clean and polished image through our attire 5.
Ambassador of Standards6.
Professionalism7.
Efficiency8.
No problem is too small - Never say No9.
Handle Guest complaints professionally10.
Maintain property and equipment to ensure Guests have a safe and superior dining experienceOur TeamIt is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way.
It is also the responsibility of each team member to support a culture of team work and respect.
All team members are required to demonstrate the following qualitiesHonesty and ReliabilityAlways be truthful and honest with fellow Team Members, Management and GuestsArrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shiftAlways follow company policies and proceduresTenacityWork until a task is completed.
Leave no job unfinished, regardless of the task.
Work at a fast pace to ensure that guest demands are metWork smart to be able to effectively juggle multiple tasksFriendly and EnthusiasticInteract with the Guests and maintain an upbeat attitude at all timesCommunicate with guests and co-workers in a friendly, outgoing fashionService MindedWork or perform services for others in a friendly, accommodating, and attentive mannerExplain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guestsGo above and beyond to make each Guest's visit enjoyableTeamworkEnthusiastically pitch in to help fellow team members better serve guestsTreat all team members with courtesy and respectSeek opportunities to make for a more efficient, safe or friendly work environmentRequirements:
o Preferred to have food service experienceo Must possess basic math skillso Must have basic computer skills and fundamentalso Must read, communicate and understand English as it relates to the job and safety regulationso Must be able to follow directionsWorking ConditionsThis position requires the ability to perform the basic functions of the jobo Must be able to work shifts up to 8hrs a dayo Must have full use of both hands (lifting, carrying, grasping, pushing, pulling)o Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc.
o Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinkso Standing, bending and walking for extended periods of time on hard surfaceo Must be able to bend and stoop to lift and move boxes, sweep and mopo Must be able to lift over head up to 15lbso Lifting up 15 lbs frequently, 25lbs occasionallyPI0e0ac1a35919-29952-33041905Salary:
$13 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position Objective:
The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service.
Guest Service Demonstrate Superior Service by providing Service with Vibe.
Demonstrate the 10 Points of Superior Service:
1.
Commitment to our Guests2.
Be the ambassador of the Vibe and the Brand - Lead by example3.
Respect and courtesy4.
Presenting a clean and polished image through our attire 5.
Ambassador of Standards6.
Professionalism7.
Efficiency8.
No problem is too small - Never say No9.
Handle Guest complaints professionally10.
Maintain property and equipment to ensure Guests have a safe and superior dining experienceOur TeamIt is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way.
It is also the responsibility of each team member to support a culture of team work and respect.
All team members are required to demonstrate the following qualitiesHonesty and ReliabilityAlways be truthful and honest with fellow Team Members, Management and GuestsArrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shiftAlways follow company policies and proceduresTenacityWork until a task is completed.
Leave no job unfinished, regardless of the task.
Work at a fast pace to ensure that guest demands are metWork smart to be able to effectively juggle multiple tasksFriendly and EnthusiasticInteract with the Guests and maintain an upbeat attitude at all timesCommunicate with guests and co-workers in a friendly, outgoing fashionService MindedWork or perform services for others in a friendly, accommodating, and attentive mannerExplain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guestsGo above and beyond to make each Guest's visit enjoyableTeamworkEnthusiastically pitch in to help fellow team members better serve guestsTreat all team members with courtesy and respectSeek opportunities to make for a more efficient, safe or friendly work environmentRequirements:
o Preferred to have food service experienceo Must possess basic math skillso Must have basic computer skills and fundamentalso Must read, communicate and understand English as it relates to the job and safety regulationso Must be able to follow directionsWorking ConditionsThis position requires the ability to perform the basic functions of the jobo Must be able to work shifts up to 8hrs a dayo Must have full use of both hands (lifting, carrying, grasping, pushing, pulling)o Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc.
o Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinkso Standing, bending and walking for extended periods of time on hard surfaceo Must be able to bend and stoop to lift and move boxes, sweep and mopo Must be able to lift over head up to 15lbso Lifting up 15 lbs frequently, 25lbs occasionallyPI0e0ac1a35919-29952-33041905Salary:
$13 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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